Support

We’re Here to Help

Quick answers, friendly support, and fast bug reports.

Response time: 1–2 business days

Email: contact@smileypixelstudio.com

FAQ

My game won’t load. What should I do? ⌄

Why is the game lagging or stuttering? ⌄

How do I report a crash or bug? ⌄

Will you contact me if I report something? ⌄

Do you support iOS and Android? ⌄

Where can I find more help? ⌄

If you can’t find the answer you need, please scroll down and report a bug or contact us.

Troubleshooting

Quick checks

Confirm you have a stable internet connection.
Update your device OS and the game to the latest version.
Restart your device and reopen the app.
Free up storage if your device is running low.

If the problem continues

Send us a bug report with your device model, OS version, and what happened. The more details you share, the faster we can reproduce and fix the issue.

Report a Bug

Our team is serious about quality. Help us improve by sending the details below.

Contact

For questions about our games or support requests, email us at contact@smileypixelstudio.com. We’re happy to help.